Getting Started: A Peformance Measurement Handbook

Getting Started: A Peformance Measurement Handbook

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Getting Started: A Performance Measurement Handbook serves as an introduction to the topic of performance measurement for local governments that have not yet started measuring their performance, or that have taken the first steps but found that reaping meaningful results can be a challenge. This e-book focuses on the areas of planning, development, implementation, and refinement with access to key topics, illustrative graphs, and local government websites as a powerful reference tool.Just as vehicle consoles display fuel remaining, speed, engine RPMs, and various earlywarning lights, dashboards are ... Thecity of Highland, Illinois, showsacascadeof performance measuresfrom the lowlevel tracking, a€œso that. ... A balanced scorecard in local government may also include consideration of servicequality, ethics andfairness, andcustomer satisfaction.Clayton ... Social media followersmaybe moreinterestedin breakingnewsthan in spreadsheets, butthat doesna#39;tmean thereanbsp;...

Title:Getting Started: A Peformance Measurement Handbook
Author: Gerald Young
Publisher:ICMA Publishing - 2013-09-08

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